CCU Secure Messaging

ACCOUNT 7

• Does Community Credit Union offer more savings products than a basic savings account?
• How can I transfer between multiple joint account numbers?
• How do I change my address?
• What is a joint account?
• What is an individual account?

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BUSINESS 7

• Does Community Credit Union offer business checking accounts?
• Does Community Credit Union offer business savings accounts?
• How do I set up a business account at Community Credit Union?
• What are the phone numbers to get information about applying for a Brevard County Occupational License?
• What documents are required to open a business account?

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DEPOSITS 6

• How long are my deposits held if I have a new account?
• Can I make a deposit at an ATM that is NOT a Community Credit Union ATM?
• How do I know how long the checks I deposited are going to be held?
• How much is available when I make a check deposit at a Community Credit Union ATM?
• How much is available when I make a check deposit at a different institution's ATM?

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HEALTH SAVINGS ACCOUNT 1

• What is a Health Savings Account (HSA)?

MEMBERSHIP 3

• How do I open a membership with Community Credit Union?
• If I leave Brevard County, can I still be a member?
• Who is eligible for membership at Community Credit Union?

STATEMENTS 3

• How do I sign up for eStatements?
• Is there a fee for paper statements?
• What is the cost for a copy of an account statement?

CHECKING 9

• Can I get a checking account if I have a charged off loan with the Credit Union?
• Does the Free Checking account earn dividends?
• If a check that I wrote cleared for a different amount than what I wrote it for, what do I need to do?
• What are the current dividend rates on checking accounts?
• What do I need to bring to open a checking account?

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DIRECT DEPOSIT 5

• Can I divide my pay among different accounts if I use direct deposit?
• How do I sign up for direct deposit?
• How will I know the amount that was withheld from my paycheck if I use direct deposit?
• What are the advantages of direct deposit?
• What types of funds can be deposited electronically?

INDIVIDUAL RETIREMENT ACCOUNTS (IRAS) 1

• Does Community Credit Union have IRAs (Individual Retirement Accounts)?

SAVINGS 5

• Do you have special savings programs for children?
• How much money is required to open a membership (share) savings account?
• I am trying to transfer money from my savings account online and I am receiving an error message. Why can't I transfer funds?
• What is a Membership Share account?
• What types of savings accounts does Community Credit Union offer?

TRANSFERS 6

• How can I transfer between multiple joint account numbers?
• How will I know when my recurring transfer has been completed from eBranch Online Banking?
• I have attempted to complete a transfer from my savings account to my checking account through eBranch Online Banking. Why will the system not complete my request?
• If another member transfers money to my account, or if I transfer money to another member's account, can they see my balance?
• May I set up recurring transfers to or from my account?

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