CCU Secure Messaging

DEBIT CARD 11

• I received my Visa debit card, but how do I get a PIN number?
• How do I handle a debit card dispute?
• How do I order a replacement VISA debit card during normal business hours?
• How do I report a lost/stolen VISA debit card?
• How many times can I use my debit card at an ATM before I am charged a fee?

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INSURANCE 15

• Does CCU offer credit life and credit disability insurance on any type of consumer loan?
• Does NCUSIF share insurance protect the interest of creditors?
• Does NCUSIF share insurance protection apply only if a credit union is liquidated?
• How does NCUSIF pay members their shares when an insured credit union is liquidated?
• How does NCUSIF share insurance protect credit union members against loss?

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GIFT CARDS 3

• Do you offer gift cards for purchase in the branch?
• Is there a dollar limit for purchasing gift cards?
• What are the fees associated with purchasing a gift card?

SAFE DEPOSIT BOX 3

• What size safe deposit boxes are available and what are the fees associated with renting th?
• What branch locations are safe deposit boxes available?
• When will I be charged for my annual safe deposit fee?