To set up a new payee, enter the name of the person or business in the Need to Pay Someone New? field on the main screen for bill pay and select Add. As you search, you will see matches of the payee name. If the payee is listed, click on the payee name. There are three possible scenarios for payees.
A) If the payee is in the database, enter the account number and zip code. These payments will be sent electronically.
B) If the payee is in the database, but the account number or zip code does not match the required format, enter the entire payee address. Payments will be sent by check but could be converted to electronic at a later time.
C) If the payee is not in the database, enter the account number (optional) and full address. Payments will be sent by check. After providing all of the requested information, click Add Payee, and the payee will be is added to the payee list.