POPMONEY

When will the recipient receive the funds?
It depends on the delivery speed you selected to send the payment.  Standard Delivery - 3 business days:  Your contact will receive the money in 3 business...
Mon, Jul 27, 2020 at 9:11 AM
Why am I asked to enter a message to the contact?
A personal message gives the contact the confidence that they are receiving the payment from someone they know.  It is also an opportunity for you to commun...
Mon, Jul 27, 2020 at 9:17 AM
Why are some of my contact bank accounts, email addresses, or mobile numbers missing from the "Send Method" dropdown field?
You may not send money to contacts' bank accounts, email addresses or mobile numbers that are suspended or on hold.  Please contact Member Services at ...
Mon, Jul 27, 2020 at 9:19 AM
Why do I have limits on my payments?
For your protection, limits have been established for how much money and how many payments can be sent during various time periods.  Please click on the ico...
Mon, Jul 27, 2020 at 9:18 AM
Why do I need to verify my email address and phone number?
Verification of your email address and phone number is required for security reasons.  Entering the correct verification codes ensures that you have access ...
Mon, Jul 27, 2020 at 9:21 AM
Will my bank account information be shared with the recipient?
No, your banking account information will not be shared with the recipient.  Your recipient will see your first name, last name, and the message you wrote f...
Mon, Jul 27, 2020 at 9:22 AM